POPIA Compliance
Protection of Personal Information Act, 2013
BlackBiz, operated by Business Hustle (Simple Eternity Holdings Pty Ltd), is committed to full compliance with the Protection of Personal Information Act 4 of 2013 (POPIA). This page outlines how we process personal information in accordance with the Act's conditions for lawful processing.
Information Officer
Our designated Information Officer is responsible for ensuring POPIA compliance across the platform. Contact: team@businesshustle.co.za | +27 74 481 5163
Lawful Basis for Processing
We process personal information only where: (a) you have given consent, (b) processing is necessary to fulfil a contract with you, (c) processing is required by law, or (d) processing is in our legitimate interests and does not outweigh your rights.
Purpose Specification
Personal information is collected for specific, explicitly defined purposes: operating the BlackBiz directory, verifying business profiles, providing analytics to business owners, and communicating service-related information. We do not process information for purposes incompatible with these.
Your Rights Under POPIA
You have the right to: request access to your personal information, request correction or deletion of your information, object to processing, lodge a complaint with the Information Regulator of South Africa, and withdraw consent at any time.
Data Retention
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Business profile data is retained while your account is active and for 12 months after account closure.
Cross-Border Transfers
Your data may be processed on servers located outside South Africa (including Supabase infrastructure in the EU and US). We ensure adequate protections are in place that meet POPIA requirements for cross-border transfers.
Complaints
If you believe we have violated your rights under POPIA, you may contact us directly at team@businesshustle.co.za or lodge a complaint with the Information Regulator at inforeg.org.za.